A Case Study In User Centered Design
Of A High Traffic World Wide Web Virtual Community
(observations made in 1994/5, written in 1996)
- a. TITLE PAGE
- b. DEDICATION
- c. ACNOWLEDGEMENTS
- d. SUMMARY
- 1. INTRODUCTION
- 2. ASPECTS OF THE MEDIUM
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- 2.1 Background
- 2.2 Establishing a Connection
- 2.3 Constraints of The Medium
- 3. ABOUT bianca
- 4. SYSTEM ARCHITECTURE AND SOFTWARE DESIGN
- 4.1 Design Goals
- 4.2 Logical Design and Overall Architecture
- 4.3 Implementation
- 4.4 Evolution of The System
- 4.5 Lessons Learned
- 5. USER INTERFACE
- 5.1 The Criteria
- 5.2 Virtuality
- 5.3 Access Speed
- 5.4 Screen Real-Estate
- 5.5 Navigation
- 5.6 Norman Design
- 6. COMPUTER-MEDIATED COMMUNICATION
- 6.1 Aspects of CMC
- 6.2 Anonymity and Disinhibition
- 7. IDENTITY
- 7.1 Aspects of Identity in CMC
- 7.2 Handle Content
- 7.3 Handle Expressiveness
- 8. DEVIANT BEHAVIOR
- 8.1 Aspects of Deviant Behavior in CMC
- 8.2 Impersonation
- 8.3 Harassment
- 8.4 Limitation of Freedoms
- 9. BUILDING COMMUNITY
- 9.1 Advice to The Designer
- 9.2 The Habitat
- 9.3 The Evolution of Community at bianca
- 10. CONCLUSIONS
- CITED LITERATURE
- 2.1 Background